Notation based on the Act on Specified Commercial Transactions
- distributor
- FRIENDS Co., Ltd.
- Operation manager
- Representative Director Naoto Seito
- location
- 7F, Keiai Building, 3-21-8 Hongo, Bunkyo-ku, Tokyo 113-0033
- The information desk
- Email: info@gallerymuveil.com
Reception hours: 10:00-19:00 (excluding weekends, holidays, and the New Year holidays)
Please contact us by email only.
It may take 2-3 business days for us to respond.
- Selling price
- It will be displayed on the communication screen for each product.
- Charges other than the selling price
- Communication charges will be incurred when using the service. (The amount is as set by each carrier with which you have a contract.)
- postage
- Yamato Transport Co., Ltd. will be the delivery company, and the shipping fee will be 700 yen (tax included) nationwide.
However, if the Company specifies otherwise in the terms and conditions or on this website, it will be free of charge.
- payment method
- Payment will be made by credit card issued by the various credit card companies displayed on the communication screen.
*Closing dates and deduction dates vary depending on the credit card company.
Convenience store payments (Seven-Eleven, Family Mart, Lawson, Seico Mart, Ministop)
PayPay
Rakuten Pay
Amazon Pay
Payment methods may be added or changed. Please check the communication screen.
- Product delivery time
- In the case of payment by credit card, we will begin delivery of the product after receiving approval from the credit card company entered by the user, and will deliver the product within 3 to 5 business days. In addition, for payments other than credit card, we will begin delivery of the product after we confirm that the payment has been made based on the payment method designated by the user, and will deliver the product within 3 to 5 business days.
■ Defective products We will check the inventory and arrange for a replacement product.
We apologize for the inconvenience, but please contact our customer support desk.
If we are unable to provide the product, we will refund the product price.
For more information, please click here
- Changing, canceling, returning or exchanging your order
- For all products, including pre-ordered items, we do not accept changes, cancellations, returns or exchanges to your order due to personal convenience.
However, we will comply with any requests made in accordance with separate terms and conditions or on this website.
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Notation based on the Act on Specified Commercial Transactions